Refund policy
DELIVERY
1 Delivery charges
Delivery charges are explicitly specified on the Site. Delivery charges may vary according to the delivery address of the order.
2 Delivery time
BINI products are delivered in metropolitan France within 5 working days by Colis Privé and Colissimo to the home address or by Mondial Relay to a collection point.
The delivery time for an order includes its preparation, shipment and delivery to the delivery address indicated by the Customer.
3 Place of delivery
Products are delivered to the delivery address indicated by the Customer at the time of ordering. The Customer is responsible for the accuracy of the information relating to the name and address of the recipient specified when placing the order. They must include all information required for delivery under the normal conditions provided by the carrier.
4 Order conformity
The Customer undertakes to check that he has received a complete and compliant order at the time of delivery. In the event of delivery of damaged items, the Customer may refuse the parcel or notify the carrier of the damage by registered letter within three days (excluding public holidays). This period is extended to 10 days if the carrier has not given the Customer the opportunity to check the condition of the Articles. The customer will inform the seller of this.
RIGHT OF WITHDRAWAL
Upon receipt of the order, the Customer has the legal right to cancel the order within 14 days. The Customer who wishes to exercise his right of withdrawal must return the Articles within the aforementioned period, in their original packaging, complete and new.
The Customer must notify BINI of his intention to withdraw, by sending by e-mail or post the withdrawal form below copied and completed and specifying the number of his order.
MODEL CANCELLATION FORM :
(Please complete and return this form only if you wish to withdraw from the contract).
For the attention of : BINI, service client, Pépinière d'entreprises Le Prisme, Place Albert Einstein, 56038 VANNES Cedex, hello@binikit.com
I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of :
Order number :
Ordered on :
Received on :
Name of consumer(s) :
Address of consumer(s) :
Signature of consumer(s) (only in case of notification of this form on paper) :
Date :
(*) Strike out what does not apply.
Returned products must be sent to the following address: CLIC LOGISTIC / BINI (BATIMENT 2)
809 PIECE DE LA FOIRE ZA LA VENERIE (BATIMENT 2)
37460 GENILLE
France
+33 1 88 32 64 51
Return shipping costs are at the customer's expense, except in the case of a defective product.
Reimbursement will be made as soon as possible after receipt of the returned products.
